by Stephen Walsh | Feb 20, 2025 | Articles
Did you know that an HCAHPS survey is sent to all inpatients who are discharged from a hospital, while the OAS CAHPS is sent to patients who received care at an outpatient clinic or ambulatory surgery center? In all cases, the cleanliness of the facility is rated by...
by Stephen Walsh | Feb 13, 2025 | Articles
While Joint Commission compliance is a hospital-wide effort, the Director of Quality Management, Patient Safety Officer, and Compliance Officer typically lead these efforts TJC standards focus on patient safety, quality of care, and operational effectiveness. Below is...
by Stephen Walsh | Feb 6, 2025 | Articles
The Joint Commission’s Environment of Care (EC) standards tell you what is expected—but not how to accomplish it. To pass inspections, hospitals must provide clear proof of their activities. 📌 Key Standards to Know: ✅ EC.01.01.01 – Requires hospitals to designate...
by Stephen Walsh | Feb 5, 2025 | Articles
Struggling with cleaning consistency? Short-staffed? High turnover? You’re not alone. Many hospitals are facing staffing challenges, yet cleaning quality remains non-negotiable. The real game-changer? Empowered staff. An empowered employee is a team member given the...
by Stephen Walsh | Jul 8, 2024 | Articles
Congratulations on your role as Director of Environmental Services! My organization has been working with EVS teams for over 30 years now, and we have seen a number of consistencies among the top performers. Here are 4 tips that could help you succeed… 1. Set...
by Stephen Walsh | Mar 6, 2024 | Articles
Preparing your EVS Department for a Joint Commission inspection does not need to be stressful! Given that an inspection lasts only a few days, there is only so much that the inspection team can accomplish. Typically, for the EVS Department, they will focus on your...
