We now have accurate, real time monitoring of staff performance.
Supervisors can inspect their assigned areas and hold employees accountable. We also have meaningful reports that allow us to pull up any room to see when it was last inspected. This tells us where we are and what we need to do. I would recommend Walsh QA Inspector to any hospital that wants to improve accountability and performance.
Rounds Tracker saves us time and money and improved our TJC scores.
In our latest TJC survey, we had fewer findings and improved a number of process issues. I believe that the Walsh Rounds Tracker played a large part in why we did so well, compared to the majority of organizations across the nation. I can’t emphasize enough what a great product this is. I highly recommend it. It’s an integral tool for success in our ever-changing world of compliance.
We raised the bar on front-line accountability.
Within the first 9 months, we noticeably improved sanitation. It gave me and my entire EMS team the credibility we were after. Our team members see that we are following up on their work and the hospital is much cleaner. Our patient satisfaction scores have gone up because patients see us doing rounds all the time and they really appreciate that we care.
The JC and other regulatory agencies like to see us using QA Inspector.
Walsh’s QA Inspector is well worth the investment. It has allowed us to achieve a consistent inspection process that is completely mobile, which means it’s easily accessible by everyone involved. We’re much more organized as a result, and getting away from all that paper is an added bonus. We can now pinpoint issues in a way not possible before.
At a glance, you have all the employees’ sanitation scores.
We love these iPads and feel they have moved us forward with technology. We now easily maintain good records on our inspections: who we inspected, when, what rooms or areas we inspected and very importantly, what was not inspected. These records are very helpful for showing senior stakeholders exactly what we have been doing.
The app is very easy to navigate and we use it every day.
My favorite part of the system is the reporting. It’s easy to customize and create reports that suit our needs. QA Inspector has helped our performance by giving us the ability to observe, document and report on anything we need for the EVS department. This drives Customer Satisfaction and in the end, our bottom line satisfaction.
We are meeting both our regulatory and insurance requirements.
Walsh Rounds Tracker is a huge time saver, has reduced costs and helped us to improve our performance. The checklists are easy to customize, they work the way we want, and everything is trackable in real-time. Failed inspection items are actually being followed up on; we can see the progress. Today our facility is safer.