by Stephen Walsh | Aug 7, 2025 | Articles
At Walsh, we believe quality assurance is more than just software—it’s a partnership. Our annual review process gives clients a clear, data-driven snapshot of how their cleaning and inspection programs are performing, where they’re excelling, and exactly where there’s...
by Stephen Walsh | Apr 2, 2025 | Articles
Evaluating the performance of housekeepers in a hospital setting is crucial, especially because cleanliness directly affects patient safety, infection rates, and overall satisfaction. You want to highlight and support those who are doing well and watch closely those...
by Stephen Walsh | Mar 27, 2025 | Articles
Overview Hospitals are under constant pressure to improve operational efficiency while maintaining high standards of cleanliness and compliance. Traditional, paper-based inspection methods are labor-intensive, error-prone, and inefficient. By transitioning to an...
by Stephen Walsh | Feb 28, 2025 | Articles
In March 2020, as the world was bracing itself for the unknowns of a rapidly spreading pandemic, Abdoulie “AJ” Jammeh DBA, Chief of EMS at Bay Pines VA, received a call from the Director of the Medical Center. The Director had just left a staff meeting,...
by Stephen Walsh | Feb 20, 2025 | Articles
Did you know that an HCAHPS survey is sent to all inpatients who are discharged from a hospital, while the OAS CAHPS is sent to patients who received care at an outpatient clinic or ambulatory surgery center? In all cases, the cleanliness of the facility is rated by...
by Stephen Walsh | Feb 13, 2025 | Articles
While Joint Commission compliance is a hospital-wide effort, the Director of Quality Management, Patient Safety Officer, and Compliance Officer typically lead these efforts TJC standards focus on patient safety, quality of care, and operational effectiveness. Below is...
