Testimonials
Real clients. Real success stories.Walsh’s Systems Have Been Key to Our
Ongoing Success
Following intensive product research, I was impressed by the automation and reporting capabilities of Walsh’s QA Inspector.
Walsh’s trainer came on-site and was instrumental in, not just explaining the software, but also helping us institute lasting change.
Since implementing Walsh QA inspector:
- My supervisors use the system every day, and they use it well.
- I access all my reports from my phone and can share them instantly.
- I am more confident in my decisions about my people because if have data that I trust.
- We use Walsh to automatically identify and correct deficiencies.
Our hospital is cleaner than ever
Our Free QA Software Was
Anything but Free
We realized our cleaning QA software was not cutting it; the price was low, but the cost was high. The system was time-consuming to use and poorly supported, and we needed to rework reports constantly.
The Walsh team presented a detailed proposal for Walsh QA Inspector. They showed us that their system is a great investment; we save a lot of time and have improved our cleaning and performance.
Great Support!
We have enjoyed the working relationship with the Walsh team and all the support they have given us.
I Needed to Improve Performance and
Provide Regular Reports
After multiple findings from The Joint Commission, we needed to improve our EOC rounding process.
We chose Walsh Rounds Tracker because of the automated follow-ups that track issues to completion, plus the fact that the entire EOC team was comfortable with Walsh’s technology.
We have since improved our Customer Satisfaction scores and the next time the Joint Commission visits, I know they will be impressed.
Walsh Is a True Partner
We have several Walsh solutions supporting our different services; Walsh QA Inspector, HKTMS (Housekeeping Task Management System), Walsh Pest Manager, and Walsh Laundry Quality. These all function as part of a single platform.
I’ve found that other vendors are good at selling software, but not great at implementation and support. Walsh is proactive and invests constantly in my facility and my staff.
Walsh’s Customer Service Team helps all my people from Housekeepers to my Assistant Director. They actually answer the helpline and call back to follow up.
When I speak to any member of the Walsh team, they are focused on understanding and solving my problems.
Walsh has earned our trust over the past 4 years and is more of a partner than a vendor.
Highest Quality Services
The entire Walsh team is very quick to respond to questions and submitting paperwork. I feel good using this platform to work on our metrics.
We Are Thrilled With Our Partnership
I can’t say enough great things about Walsh. The application, the support, the clarity, the follow-ups, the availability, the collaboration…the list goes on and on. I’m so impressed and proud to have them as partners that I wish I could share this with others. We are thrilled with our partnership.
Read a case study
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Brigham and Women’s Hospital
South Miami Hospital
Hebrew Senior Life
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