Hospitality
Walsh’s Quality Platform is the best way to ensure that your buildings, grounds, food service, linen, physical plant, and more, are all at their best every day.
You operate in a very competitive environment. How your hotel or restaurant looks and operates are some of the most important factors in how you are perceived and your customers’ decision to patronize you.
Your investment in cleaning, food service, grounds management, and physical plant delivers an immediate return by ensuring that your clients are happy and will return.
Walsh’s Quality Platform is the best way to ensure that your buildings, grounds, food service, linen, physical plant, and more, are all at their best every day.
Whether you have a single hotel, or a chain of restaurants across the state, Walsh can help you understand and improve the performance of your critical services.
Using any phone or tablet, your team members have a series of custom checklists, forms, surveys and more. These are organized by location, service, specialty, and user. Throughout the day, your team examines the quality of cleanliness, records meter readings, ask customers questions about their restaurant experience, and ensure all grounds’ tasks are getting done. All the information streams in real time to your dashboard, where you see who did what, the customer feedback received, what work is pending, where there are problems and when they will be fixed.
Walsh ‘s solutions incorporate cleaning standards, engineering forms, survey questionnaires and more, in a single easy to use platform. Inspecting and reporting is essential to maintaining a healthy and safe environment for customers and staff.
Over time, you will gain valuable insights into performance of individuals, identify rooms, floors, and other areas that require attention, and optimize resource allocation. This data-driven approach leads to more effective cleaning and maintenance strategies and better resource management.
In some cases you will get immediate input from customers about issues in their room or the restaurant. This gives you the opportunity to address the situation before it becomes a problem.
With Walsh, it is easy to track and monitor quality and activities. Our solutions record when tasks are completed and who completed them. They can add notes and photos directly to the various tasks. This promotes accountability among staff and provides you with clear records of activities and the quality of performance.
Walsh QA Inspector
A single mobile system that manages all aspects of your cleaning QA program; Mobile Inspections, ATP and Fluorescent marking, OR inspections, IV Compounding rooms, and much more.
Housekeeper Task Management System
A single mobile system that manages all aspects of your cleaning QA program; Mobile Inspections, ATP and Fluorescent marking, OR inspections, IV Compounding rooms, and much more.
Employee Knowledge Tracker
Ensure your staff are up to date on their knowledge and ability to respond appropriately when asked.
Patient Satisfaction Insights
Monitor patient experience yourself. You can get ahead of feedback from HCAHPs results. Identify patient and family issues or complaints in real time and take care of them before they become problems.
Walsh Linen Quality Tracker
Ensure the laundry you deliver meets the needs of your patients and staff. If something is stained, torn, missing a tie, or somehow not useable, you can now segregate, record, and manage it on the plant floor or wherever it is being used. Get accurate reports on inventory adjustments, usability issues, costs, and more, updated daily.
Pest Control Manager
Use our NPMA checklists to manage risk and ensure you keep your facility pest free, indoors, and out.
Grounds Manager
Easily manage the conditions of your grounds, with or without data connectivity. Walsh’s mobile app allows your staff to provide up to the minute updates on projects and tasks.
Walsh Rounds Tracker
Walsh Rounds Tracker puts the power you need to control the complex process of managing EOC rounds in the palm of your hand. A single solution used by your entire team for EOC or any other rounding.