Dedicated Quality Service Manager
Your QSM (Quality Service Manager) is a Walsh expert, dedicated to your account. We will review your data, on a regular basis, and help you better understand performance, where your challenges lie, and what to do about them.
– Better understand the data you are collecting
– Turn data into insights and improvements
Let Walsh’s experts help you!
Your QSM is a dedicated Walsh expert, who has been working closely with hospitals like yours for years.
What will your QSM do?
• Attend management meetings quarterly, presenting your results
• Analyze your data
• Provide in-depth interpretations
•Help make sense of the numbers, uncover trends, and identify patterns and problems
• Set objectives and goals
• Monitor performance against those goals
• Report on progress
By explaining the data clearly, we ensure that you and your team have a solid understanding of what is going on. This presentation leads to open and energetic discussions about where problems lie and how to correct them.
The Benefits
As a dedicated specialist, your QSM won’t be pulled off task by disruptions or emergencies. We develop an understanding of the dynamics of your team and will offer insights as to who is meeting their objectives and who is not.
Your QSM works for you, setting objectives, communicating results, and helping to optimize your investment in quality.
Growing and Changing
We understand that your needs evolve over time. Whether you need a checklist to target a new area of interest or require customized reports, we have you covered.
