Cleaning up? Talking to customers? Let us give you a hand.
- Walsh’s QA Inspector is an automated inspection management solution which will help you keep your hotel, resort or casino as neat and tidy as possible.
- Walsh’s Mobile Survey Solution will become your surveying platform delivering powerful insights into customers and employees.
Here's a scary statistic ...
“84% of consumers trust word-of-mouth recommendations, or earned media, above all other forms of advertising.” (Nielsen 2013 survey)
The quality of your cleaning efforts has never had a more direct impact on your bottom line.
Walsh QA Inspector
Walsh QA Inspector gives you accurate information on the efficiency of your staff, allowing you to target improvements such as training or increased attention where it’s needed most.
Walsh Mobile Survey Solution
Guest feedback is incredibly powerful. And on social media, it’s virtually permanent.
If you solve a problem before checkout, there’s a good chance your customer will forget it ever occurred. That means that you can dramatically improve customer satisfaction by acting quickly. You will see better comments on Trip Advisor, Facebook, Twitter and more.
Using Walsh Mobile Survey solution for your guest satisfaction surveys gives you information immediately so you can act on it right away.