Publication: Executive Housekeeping Today
Release Date: 2007, August
By Stephen Walsh
These days, more hospitals, schools and senior residences are automating their QA (Quality Assurance) programs within housekeeping departments, with hopes for improvements in accuracy, speed and quality of information. Up until recently, most facilities used a paper-based approach – someone could tour with a checklist, noting deficiencies, problems, etc. Sometimes that list would simply get reviewed and filed, while in other instances, the data would be entered into a QA database program of some sort.
Read complete article in this pdf